{"id":25484,"date":"2022-01-12T20:56:54","date_gmt":"2022-01-12T20:56:54","guid":{"rendered":"https:\/\/blog.embluemail.com\/ctr-cac-cpc-cpm-and-more-what-kpis-cannot-be-missing-in-your-business\/"},"modified":"2022-01-12T20:56:54","modified_gmt":"2022-01-12T20:56:54","slug":"ctr-cac-cpc-cpm-and-more-what-kpis-cannot-be-missing-in-your-business","status":"publish","type":"post","link":"https:\/\/blog.embluemail.com\/en\/ctr-cac-cpc-cpm-and-more-what-kpis-cannot-be-missing-in-your-business\/","title":{"rendered":"CTR, CAC, CPC, CPM and more: What KPIs cannot be missing in your business?"},"content":{"rendered":"<p><\/p>\n<p><em><span style=\"font-weight: 400;\">Launching a new digital marketing campaign involves taking a lot of details into account. Among them, it is necessary to define the metrics that you will use to measure your results. After all, what is not measured cannot be improved! Therefore, in this note we are going to tell you which are the KPI&#8217;s that cannot be missing in your business, including the <\/span><strong>CTR marketing<\/strong> <span style=\"font-weight: 400;\">and all those that are an essential part of the buyer&#8217;s journey.<\/span> <\/em><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">With the growing number of digital channels that businesses have access to, it can be difficult to navigate the sea of available data. <\/span><strong>What to look at Where to keep an eye on how our marketing efforts are performing? <\/strong><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">The key to all of this are the well-known<\/span> <a href=\"https:\/\/blog.embluemail.com\/kpi-que-es-para-que-sirve-cuales-son-mejores-ejemplos\/\"><b>KPI\u2019s<\/b><\/a><span style=\"font-weight: 400;\">. Of English <\/span><em><strong>Key Performance Indicators<\/strong><\/em> <span style=\"font-weight: 400;\">, these are <strong>the<\/strong><\/span> <strong>key performance indicators for our marketing campaigns<\/strong> <span style=\"font-weight: 400;\"><strong>.<\/strong><\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">These are<\/span> <strong>essential metrics to know how the different actions implemented in a business worked<\/strong> <span style=\"font-weight: 400;\">, in relation to the proposed objective.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">In this sense,<\/span> <strong>indicators make it possible to transform data into actionable information.<\/strong><span style=\"font-weight: 400;\">. What at the same time <\/span><strong>provides very precise insights on the behavior of a campaign and users<\/strong> <span style=\"font-weight: 400;\">in relation to the actions that the company proposed.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Now, what are the most important metrics for a business? These are directly related to your goals. For this reason, the same indicators will not be used in all cases. But nevertheless, <\/span><strong>If we talk about the essential KPIs, we cannot fail to highlight: CTR marketing, CAC, CPC and CPM. <\/strong><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">In this note, we will tell you what allows each of these KPIs to be measured. But before that, let&#8217;s find out<\/span> <strong>the importance of the <em>Customer Journey<\/em> or customer journey in choosing these metrics. <\/strong><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"the-appropriate-kpis-in-relation-to-the-customer-journey\"><\/span><span style=\"font-weight: 400;\">The appropriate KPI&#8217;s in relation to the Customer Journey <\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">When planning your marketing actions, it is essential to establish objectives for each campaign. This will provide you with a <\/span><strong>better understanding of the metrics to use to measure your results. <\/strong><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">For this, it may be interesting to<\/span> <strong>consider the main stages of the <em>Customer Journey<\/em> .<\/strong><span style=\"font-weight: 400;\">. In other words, the instances that it goes through on the way to purchase. <\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">In general, four stages are distinguished:<\/span> <strong>knowledge, interest, consideration and sale.<\/strong><span style=\"font-weight: 400;\">. You can use each of them to identify which key metrics can be used to measure your marketing efforts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Knowledge<\/strong><span style=\"font-weight: 400;\">. In this instance, the user may not yet know your business and the solutions it provides. Therefore, the key is to make yourself known. How to do it? Online advertising, SEO and social networks are the most used routes. <\/span><strong>How do we measure it? CPM can be one of the most useful options. <\/strong><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Interest<\/strong><span style=\"font-weight: 400;\">. At this time the user already shows some interest in your business proposal, therefore, it is a key moment to capture their data and incorporate it into your contact list. What tools will we use? <\/span><strong><a href=\"https:\/\/www.embluemail.com\/onsite\/\">Banners pop ups<\/a> to attract subscribers, <a href=\"https:\/\/blog.embluemail.com\/10-razones-para-incorporar-marketing-automation\/\">marketing automation<\/a><\/strong> <span style=\"font-weight: 400;\">and, of course,<\/span> <strong><a href=\"https:\/\/blog.embluemail.com\/email-marketing-automatizado\/\">email marketing<\/a> . How do we measure it? With CTR marketing and CPC<\/strong><span style=\"font-weight: 400;\">.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Consideration<\/strong><span style=\"font-weight: 400;\">. In this instance, the user still does not know if your business is the best option to solve their problem. Therefore, it is very likely that you are analyzing multiple alternatives. What actions can you take? <\/span><strong>A sequence of emails could be key<\/strong> <span style=\"font-weight: 400;\">to offering discounts and promotions, talking about the benefits of your product and making known success stories.<\/span> <strong>How do we measure it? CTR marketing and CPA<\/strong><span style=\"font-weight: 400;\">.  <\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><strong>Sale<\/strong><span style=\"font-weight: 400;\">. Finally, the sale has been finalized. And here is <\/span><strong>two fundamental metrics: CAC and CPA<\/strong> <span style=\"font-weight: 400;\"><strong>.<\/strong><\/span> <\/li>\n<\/ul>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-is-cpm\"><\/span><span style=\"font-weight: 400;\">What is CPM?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><strong>A key metric in the knowledge stage is CPM or Cost per thousand<\/strong><span style=\"font-weight: 400;\">. This is directly related to the impressions of your campaigns and therefore, <\/span><strong>offers a fairly clear view of your brand awareness<\/strong> <span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">What are impressions? Are <\/span><strong>the number of times an ad is shown to a user. CPM measures the cost of an ad per 1,000 impressions<\/strong><span style=\"font-weight: 400;\">. For example, if you set a CPM of $ 1, your business will have to pay $ 1 for every thousand impressions of your ad. <\/span><\/p>\n<p><\/p>\n<p><strong>The CPM is therefore a good metric to apply when the objective is to reach a certain number of people<\/strong> <span style=\"font-weight: 400;\"><strong>.<\/strong> This way, you will be able to know how successful your marketing efforts have been in achieving this goal.<\/span> <\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-is-ctr-marketing\"><\/span><span style=\"font-weight: 400;\">What is CTR marketing?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><strong>Clicks are a clear indication of how the ad or message shown by a certain brand impacts the user<\/strong><span style=\"font-weight: 400;\">. This is <\/span><strong>the number of times a link is clicked<\/strong><span style=\"font-weight: 400;\">. These links are usually placed in advertisements and in email marketing campaigns. A good click-through rate can mean that those actions are going well.<\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Among the metrics that allow measuring the number of times users click on a link, CTR marketing stands out. The <\/span><strong>Click Through Rate (CTR) or Click Rate<\/strong> <span style=\"font-weight: 400;\">is a key KPI, because it<\/span> <strong>shows the number of times a link was clicked by the number of times it was displayed<\/strong><span style=\"font-weight: 400;\">. Therefore, it is related to the number of impressions. <\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Thus,<\/span> <strong>a high CTR implies that your marketing actions are directing as many people as possible to whatever you are promoting.<\/strong><span style=\"font-weight: 400;\">. If people are clicking, it means they are interested in what your business has to offer. Therefore it is a <\/span><strong>key metric at the stage of interest within the client journey<\/strong> <span style=\"font-weight: 400;\"><strong>e<\/strong> .<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">CTR marketing is a KPI that can also be applied to both advertisements and email marketing. In the latter case, it represents the number of recipients who clicked on one or more of the links you include in your emails. <\/span><strong>To calculate it, the total number of clicks on the number of emails sent is measured. <\/strong><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">This metric<\/span> <strong>can also be used in the consideration stage<\/strong> <span style=\"font-weight: 400;\"><strong>,<\/strong> especially if you focus your actions on emailing campaigns.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">CTR marketing can be a measurement tool that provides<\/span> <strong>precise insights on how relevant your messages are to your target audience.<\/strong><span style=\"font-weight: 400;\">. Therefore, it is an essential metric to include in your campaigns. <\/span><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-is-cpc\"><\/span><span style=\"font-weight: 400;\">What is CPC? <\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">The well-known<\/span> <strong>Cost per Click (CPC)<\/strong><span style=\"font-weight: 400;\"> It is another of the key indicators to use if what you want is to measure your clicks. In this case, it is <\/span><strong>a form of payment according to the number of clicks made on an ad<\/strong><span style=\"font-weight: 400;\">. This is a model used, for example, when buying keywords in Google AdWords. <\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">It is a format that<\/span> <strong>can be useful to know the precise results of your ads<\/strong><span style=\"font-weight: 400;\">. Since the budget is spent based on the number of clicks it receives. Which <\/span><strong>somehow reflects how relevant the ad you are showing is to the user<\/strong><span style=\"font-weight: 400;\">. At this point it resembles CTR marketing. <\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Therefore,<\/span> <strong>the CPC is an interesting indicator to understand the interest of the public<\/strong><span style=\"font-weight: 400;\">. Hence, it may be key in this stage of the <\/span><em><span style=\"font-weight: 400;\">Customer Journey<\/span><\/em> <span style=\"font-weight: 400;\">.<\/span> <\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-is-cac\"><\/span><span style=\"font-weight: 400;\">What is CAC?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Another fundamental KPI:<\/span> <strong>Customer Acquisition Cost (CAC)<\/strong><span style=\"font-weight: 400;\">. It is a metric<\/span> <strong>ideal for use at the end of the customer journey<\/strong><span style=\"font-weight: 400;\">. That is, after the sale is finalized. Is <\/span><strong>expresses what your company spends on acquiring a new customer<\/strong> <span style=\"font-weight: 400;\">.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Thus, you can<\/span> <strong>assess how much money you have used to impact those users and convert them into customers<\/strong><span style=\"font-weight: 400;\">. You can make this measurement in certain periods, that is, monthly, quarterly, semi-annually or annually.<\/span><\/p>\n<p><\/p>\n<h2><span class=\"ez-toc-section\" id=\"what-is-cpa\"><\/span><span style=\"font-weight: 400;\">What is CPA?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Something that usually happens is to confuse the Customer Acquisition Cost with the<\/span> <strong>Cost per Acquisition (CPA)<\/strong><span style=\"font-weight: 400;\">. While CAC helps measure how much a customer who ends up buying costs, <\/span><strong>the CPA allows you to answer: <em>did this campaign make my business earn money?<\/em><\/strong> <span style=\"font-weight: 400;\"><\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">In this way,<\/span> <strong>the CPA is a fundamental metric to know the financial impact of your campaigns.<\/strong><span style=\"font-weight: 400;\">. In this sense, <\/span><strong>gives a clearer view of Return on Investment (ROI)<\/strong> <span style=\"font-weight: 400;\"><strong>.<\/strong><\/span> <\/p>\n<p><\/p>\n<p> <span style=\"font-weight: 400;\">If you want to know in depth how to calculate the ROI in your campaigns, do not miss<\/span> <a href=\"https:\/\/blog.embluemail.com\/roi-email-marketing\/\"><span style=\"font-weight: 400;\">this note<\/span><\/a> <span style=\"font-weight: 400;\">.<\/span> <\/p>\n<p><\/p>\n<p><strong>The CPA can be applied in different stages of the <em>Customer Journey<\/em><\/strong> <span style=\"font-weight: 400;\">, since it can be measured during the development of a campaign, especially in the last three instances: Interest, Consideration and Sale.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">To do this,<\/span> <strong>the total amount invested is taken, over the total number of conversions<\/strong><span style=\"font-weight: 400;\">. In this case, <\/span><strong>When we talk about <a href=\"https:\/\/blog.embluemail.com\/que-son-los-funnels-de-conversion-y-como-aprovecharlos\/\">conversion<\/a> we refer to the desired actions carried out by the user in relation to the brand<\/strong><span style=\"font-weight: 400;\">. It can be to register for the newsletter, give your data in exchange for a lead magnet, <\/span><a href=\"https:\/\/blog.embluemail.com\/category\/webinars\/\"><span style=\"font-weight: 400;\">register for a webinar<\/span><\/a><span style=\"font-weight: 400;\"> and even buy a product, among other actions. For this reason, the CPA cannot be missing from the list of <\/span><a href=\"https:\/\/blog.embluemail.com\/5-kpis-para-tu-negocio\/\"><span style=\"font-weight: 400;\">KPI&#8217;s for a business<\/span><\/a> <span style=\"font-weight: 400;\">.<\/span> <\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">Now that you know the<\/span> <strong><a href=\"https:\/\/blog.embluemail.com\/8-metricas-clave-para-tu-negocio\/\">main metrics to measure the results of your marketing actions<\/a><\/strong><span style=\"font-weight: 400;\">, you have more tools to get closer to the commercial objectives of your business. The best thing is that in case of not obtaining the desired fruits, thanks to these KPI&#8217;s you can know <\/span><strong>where to make improvements to optimize your campaigns<\/strong><span style=\"font-weight: 400;\">. To measure and improve! <\/span><\/p>\n<p><\/p>\n<h3><strong>FAQ about CTR marketing<\/strong><\/h3>\n<p><\/p>\n<h3><strong> What is KPI and what is it for?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">In digital marketing, there is no successful campaign without KPIs.<\/span> <strong>KPIs are performance indicators that will reveal whether our strategies were successful or not<\/strong> <b>.<\/b> <span style=\"font-weight: 400;\">They are the metrics that will make the business objectives be met.<\/span><\/p>\n<p><\/p>\n<h3><strong> What is CTR marketing? <\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The CTR is that metric that indicates the percentage of clicks on a piece, over the number of impressions. It can be applied to an email marketing piece, in a social media ad, or on buttons within a website.<\/span><\/p>\n<p><\/p>\n<h3><strong>\ufe0f What are the main KPIs?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Within a digital marketing strategy and depending on the platforms used to implement it, you will find the following KPIs:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CPM (cost per thousand impressions)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CTR (percentage of clicks obtained)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CPC (cost per click)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CAC (cost per customer acquisition)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CPA (cost per acquisition)<\/span><\/li>\n<\/ul>\n<p><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es KPI y para qu\u00e9 sirve? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"En marketing digital, no hay campa\u00f1a exitosa sin KPIs. Los KPIs son indicadores de performance que revelar\u00e1n si nuestras estrategias fueron exitosas o no. Son las m\u00e9tricas que har\u00e1n que los objetivos del negocio se cumplan.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfQu\u00e9 es CTR marketing? \",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"El CTR es aquella m\u00e9trica que indica el porcentaje de clics en una pieza, sobre la cantidad de impresiones. Puede aplicarse a una pieza de email marketing, en un anuncio en redes sociales, o en botones dentro de un sitio web.\"}},{\"@type\":\"Question\",\"name\":\"\u00bfCu\u00e1les son los principales KPIs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Dentro de una estrategia de marketing digital y dependiendo las plataformas que se utilice para implementarla, encontrar\u00e1s los siguientes KPIs:\\n-CPM (costo por mil impresiones)\\n-CTR (porcentaje de clics obtenidos)\\n-CPC (costo por click)\\n-CAC (costo por adquisici\u00f3n de cliente)\\n-CPA (costo por adquisici\u00f3n)\\n\"}}]}<\/script><!--  --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Launching a new digital marketing campaign involves taking a lot of details into account. Among them, it is necessary to define the metrics that you will use to measure your results. After all, what is not measured cannot be improved! Therefore, in this note we are going to tell you which are the KPI&#8217;s that &#8230; <a title=\"CTR, CAC, CPC, CPM and more: What KPIs cannot be missing in your business?\" class=\"read-more\" href=\"https:\/\/blog.embluemail.com\/en\/ctr-cac-cpc-cpm-and-more-what-kpis-cannot-be-missing-in-your-business\/\" aria-label=\"Read more about CTR, CAC, CPC, CPM and more: What KPIs cannot be missing in your business?\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":25397,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"aside","meta":{"footnotes":""},"categories":[587],"tags":[590,617,618],"class_list":["post-25484","post","type-post","status-publish","format-aside","has-post-thumbnail","hentry","category-articles","tag-email-marketing","tag-kpi-en","tag-metrics","post_format-post-format-aside"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.1 (Yoast SEO v24.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CTR, CAC, CPC, CPM and more: What KPIs cannot be missing in your business? | Blog emBlue<\/title>\n<meta name=\"description\" content=\"Know all the indicators of your digital strategy and master CTR marketing. 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